Dogs are pack animals and very social. People are not much different and that is why people and dogs get along so well. Everyone loves a loyal companion.

Our family has a Bassett hound, Tootsie, who just loves attention. With seven people in our home, Toosie has a large pack in her mind. Bassett hounds are great family dogs because they are so gentle, good natured and great with kids.Tootsie is a funny dog and very playful. She will seek you out and either nuzzle up to you for some love or she will  drop at your feet, roll onto her back, with her feet in the air so you can rub her belly.

A lesson  we can learn from the Bassett hound is that if we pay attention to our customers, they will come back to you like Tootsie does to our family members. Even at times when you don’t want love and affection, here comes Tootsie with her sad eyes, big ears and her wagging tail. Ready to love you and get some love in return.

If we don’t pay attention to our customers, they will find another pack. Its that simple. We see this all the time, organization which have gotten so busy finding and winning new customers, that they don’t pay attention to their customer base.  There tools like Infusionsoft marketing automation that make customer contact automatic.  By implementing these systems, you can stay top of mind with your clients without having to remember to do it. Remember, if you are not paying attention to your pack, your customers, someone else will.

Get connected, pay attention.

To get attention, you must pay attention.